Основная цель письма-ответа на письмо-запрос (Inquiry Letter) – произвести благоприятное впечатление, так как возможно вы ведете переписку с потенциальным партнером.
Dear Mr. Mrs.
To Whom It May Concern
2. Благодарность за оказанное внимание
Thank you for your letter of … regarding / concerning / in connection with…
Thank you for your interest/inquiry
We refer to your enquiry about / relating to …
We have received your letter of … requesting information about …
3. Предоставление требуемой информации
Enclosed is the information you requested.
You can learn more about this at . . .
If you have further questions,
If you require assistance, please contact:
If I can be of more help, please feel free to contact us at . . .
If there is additional information you would like to have regarding our products, please do not hesitate to contact us…
4. Высказывание надежды
We would be happy to . . .
If we can be of assistance, please don’t hesitate to ask.
We will be most happy to be of assistance.
Пример ответа на запрос информации
26 September 2012
4866 Green Fork Farm Road
Bayson, TX 77313
4234 Cannis Heights Drive
Los Angeles, CA 56017
Thank you for your recent inquiry about our cleaning services. We are enclosing our catalog and price for your review and are confident that this literature will provide many of the answers you have requested.
If there is additional information you would like to have regarding our products, please do not hesitate to contact us. We will be most happy to be of assistance
We look forward to doing business with you,
Very truly yours,